Money Laundering Policy Statement

Money Laundering Policy Statement

BFL Estate Agents Ltd is committed to ensuring that it has adequate controls to counter money laundering activities and terrorist financing activities, in line with Money Laundering Regulations 2007.

We are registered with HMRC for anti-money laundering supervision under the Money Laundering Regulations 2007.

Risk sensitive policies and procedures have been established in order to anticipate and prevent money laundering and terrorist financing. A risk sensitive or risk-based approach is where businesses assess the risk of customers laundering money through their business. Businesses may take the starting point that most customers will not launder money but will identify criteria that may indicate a higher risk of money laundering – e.g. where there is no face-to-face meeting to establish identity.

How we manage the risk

BFL Estate Agents Ltd is committed to staff training in anti-money laundering legislation and this is also covered as a part of the induction of all new staff.
We have a Money Laundering Reporting Officer whose responsibility is to receive internal reports and who will forward reports to NCA as necessary.

Procedure for Identification

Adherence to the “Due Diligence” identification procedures on every occasion will mitigate the risks of our business being used to launder money or fund terrorism.

It is BFL Estate Agents Ltd policy that all vendors and purchasers must be identified fully with a minimum of two forms of ID, evidence of identity being photographic and also evidence of residence e.g. a utility bill dated in the last three months.
Alternatively, an approved online money laundering check must be made with an approved supplier.

Should a face to face meeting not take place then enhanced due diligence procedures will need to be adopted by asking for additional information or evidence to establish the customer’s identity, and ensuring that the documents supplied are certified. It would also be prudent to ensure that any first payments are made to a bank account in the customer’s name.
If the verification of the customer’s identity is done by documents this should be based on a government issued document with the customer’s full name and photo with either the customer’s date of birth or residential address such as:

• A valid passport
• A valid photo card driving licence
• A national identity card
• A firearms certificate
• An identity card issued by the electoral office for Northern Ireland

Where the customer doesn’t have one of the above documents, or the customer doesn’t meet the criteria in our risk assessment, we will require the following:
A government issued document (without a photo) which includes the customer’s full name and also secondary evidence of the customer’s address, for example:
• Old style driving licence
• Recent evidence of entitlement to state or local authority funded benefit such as housing benefit, council tax benefit, pension, tax credit

Together with a secondary evidence of the customer’s address (not downloaded from the internet) for example:

• A utility bill
• Bank / building society
• Credit union statement
• Most recent mortgage statement from a recognised lender

For customers other than private individuals
For customers who are not private individuals, such as corporate customers and private companies, the business must obtain information that is relevant e.g. company registration number, registered address and evidence that the individuals have the authority to act for the company – a search at Companies House will reveal details of directors and company secretary.
The above requirements for documentation will be applied to all shareholders holding 25% or more of a business.

Maintaining, Managing and Monitoring Procedures

Regular spot checks will be made to ensure that all offices are verifying the identity of all parties as outlined above, and that the supporting evidence is being held correctly on the company’s cloud based CRM system. The system is encrypted and is backed up by our hosting company. Records of these checks shall be held in our company’s digital Anti Money Laundering folder.

Suspicious Activity Reporting

A report should be made if a member of staff / the nominated officer thinks that there is a possibility, which is more than fanciful, that a person is or has been engaged in money laundering or terrorist financing.
The report should be made to Rob Farnham, the Money Laundering Reporting Officer, who should they be satisfied that there are grounds to suspect money laundering or terrorism, will make a Suspicious Activity Report (SAR) to the National Crime Agency (NCA).
All SARs reports will be password protected and held securely in our company’s digital Anti-Money Laundering folder.

What is Suspicious Activity?

This list is by no means exhaustive but includes:

New Customers:

• Reluctance to provide details of their identity
• Customer is trying to use intermediaries to hide their identity or involvement
• There appears to be no genuine reason for the customer using the business’s services

Regular/Existing Customers:

• Money is paid by a third party who does not appear to be connected with the customer
• The customer requests payment to a third party who has no apparent connection with the customer
• A cash transaction is unusually large and the customer will not disclose the source of funds.
• A transaction is carried out for less than market value with an unconnected person

Should a report be made then it is important that this fact, and any information about the transaction in question, is kept strictly confidential.

Record Keeping

The following records are required to be kept for 5 years:
• Copies of, or references to, the evidence obtained of a customer’s identity for five years after the end of the customer relationship, or five years from the date when the transaction was completed.
• Supporting records relating to a customer relationship or occasional transaction for five years from the date when the transaction was completed.

The purpose for keeping these records is to demonstrate the business’s compliance with the regulations and to aid any resulting investigations.

Property Search

Buy Rent


Property Type

Min. Bedrooms

Min. Price

Max. Price

Get In Touch

Please use the form below if you would like to contact one of our offices.